The service waiting lounge is pleasant, especially with cookies, treats and specialty coffee machine. The wait period to get the vehicle in the system can be a bit frustrating. Even when arriving on time for an appointment, there can be quite a wait time to talk with a service rep. The service rep I was assigned to, Jose, was knowledgeable and quickly researched my extended warranty coverage.
Dave, and the whole service crew were fast, friendly and welcoming, my loaner car was ready, my service was clearly explained, and my car was ready sooner than expected! Mark Fladseth
The service and rental department was great. They explained what was going on with my truck and the ins and outs of the rental. Both were friendly and helpful
We went to Hanly to look at a 2020 Honda Civic Si sedan. We were contacted by Fabian Nunez. He brought out a Platinum White Si, and we took it for a test drive, and were very impressed by the unit. Fabian was a fairly new sales rep., and was extremely polite, and courteous. Once all the price negotiations were complete, we went home to decide about the purchase. There was never any pressure exerted by Fabian to make a decision. When we decided to purchase the Si, Fabian went into action, and got all the prep work under way. We ...
This was my second time coming here. I waited for my car to be serviced inside. They had a great waiting area, offering free WiFi and drinks. Mark was a great service rep. I was prepared to be there quite a while, but my car was done early. Prices were fair. They even washed my car when all was done. I will be returning!
Alex Iniguez is awesome! My husband and I were having one of our Honda vehicles serviced at a different Honda dealership and looked at a 2020 CR-V. Alex sold us our last Honda when he was at the other dealership; I still had Alex's contact information so we reached out to him about possibly purchasing a CR-V. He told us he had moved to Manly Honda in Santa Rosa so, of course, we went to Manly Honda! Alex was able to give us an amazing deal on an amazing car! We are very impressed with Manly Honda and are so glad ...
Approachable people , good environment, the sales man became more of a friend then a guy that sold us a car and left with a good deal thanks to the guys at Manly Honda
I went in to look for a used vehicle and was given world-class service. Ivan was great the entire experience of the sale and Joshua was more than helpful completing the financial paperwork. I will definitely come back when I need a new vehicle.
Customer service was great, my car wouldn’t start took it in without an appointment, the service advisor helped me right away. My car was taken care of and got it at the specified time I was told and was on my way
Very good service every time I go, always ask for Luis Medina because he cares about you and your car..
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